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Changing how business is done isn’t easy.

Having ideas, support, and peers who get it makes all the difference.

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Check out the teams that are building their CX ecosystem!

Meet The Team

Sarah Clearwater

Founder

Community Host

 

Sarah[at]cxcollective.co.nz

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Jodi Meadows

Community Host

 

jodi[at]cxcollective.co.nz

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Community Host

rob[at]cxcollective.co.nz

Robert
Davies

Kristine Aitchison

Marketing Specialist

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Perrin Rowland

Advisor

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Debbie Smith

Advisor

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Partner Logo: Reframe
Principle Partner

OUR PARTNERS

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Grow a resilient CX career from the inside out

Join our career ecosystem! A space for support, inspiration, and real conversations at every stage of your CX journey

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Customers are still an afterthought

In today’s world, where designers are reshaping what’s seen as normal, possible, or viable, it’s no longer enough to rely on a small team working in isolation. What’s needed is a connected community that supports, challenges, and elevates each other’s practice.

Sound familiar? We’re here to help change that.

How the Community Supports You

 

1

Mindsets

You’ll shift how you see your role, build confidence to influence (not just deliver), and move from doing CX to owning your impact.

2

Skillsets

You’ll gain adaptable tools, sharpen your ability to turn insight into action, and apply your skills with greater clarity and confidence.

3

Career Assets

You’ll learn to clearly show your value, tell a story that resonates, and build the relationships that support your next step.

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©2025. The CX Collective is an initiative of REFRAMR Limited.

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